1. Learn the difference between assertiveness, aggressiveness and passiveness.
- Assertiveness is based on balance; you need to balance your own wants, needs and rights while considering the wants needs and rights from others.
- Aggressiveness is based on personal winning; doing what is in your best interest and no matter on other people's wants, needs or rights.
- Passiveness is when you're not defending your own boundaries; it allows abuse and manipulation from aggressive people.
2. Assertiveness is a skill that can be learned, starting with a good understanding of who you are, what you want and recognizing your own value while observing and respecting other people boundaries.
3. In general, assertive people:
- Get to "win-win" situations often and easily.
- Are people that do things and make the difference.
- Know their rights.
- Don't get afraid or become vulnerable while affronting risk or unplanned situations.
- Are good finding the best solutions and solving problems.